Privacy Policy
Our Commitment to You
Last Updated: March 20, 2025
At HIROCO, we believe that privacy is fundamental to the trust you place in us. This privacy policy reflects our commitment to transparency, simplicity, and respect for your data—values that are central to our human-centered approach to artificial intelligence.
We've designed this policy to be clear and approachable, explaining in straightforward terms how we collect, use, and protect your information when you interact with our website, products, and services.
Information We Collect
Information You Provide to Us
When you engage with HIROCO, you may choose to share:
Contact Information: Your name, email address, phone number, and company details when you request information, schedule a consultation, or sign up for our services.
Account Information: Login credentials and preferences when you create an account for our products or services.
Service Data: Information you provide when using our AI•Horizons•Brief, AI•Capability•Compass, AI•Value•Lab, or AI•Implementation•Architect consulting services.
Feedback and Communications: Information shared when you participate in surveys, provide feedback, or communicate with our team.
Information We Collect Automatically
When you visit our website or use our products, we may automatically collect:
Usage Data: How you interact with our website, including pages visited, time spent, and features used.
Technical Information: Your IP address, browser type, device information, and operating system.
Cookies and Similar Technologies: Information collected through cookies and similar technologies to enhance your experience and analyze website performance.
Product Usage Information: How you interact with our MARTAS, MARPAD, or MAESTRO products to improve functionality and user experience.
How We Use Your Information
We use your information to:
Provide, maintain, and improve our products and services
Process transactions and fulfill requests
Personalize your experience and deliver relevant content
Communicate with you about our services, updates, and events
Analyze usage patterns to enhance our website and offerings
Protect against unauthorized access and ensure system security
Comply with legal obligations
Data Protection
We implement robust security measures to protect your information, including:
Encryption of sensitive data
Regular security assessments
Access controls and authentication protocols
Secure data storage practices
Employee training on data protection
Sharing Your Information
We respect your privacy and share your information only in these limited circumstances:
Service Providers: With trusted partners who help us operate our business, subject to strict confidentiality agreements.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
Legal Requirements: When required by law, legal process, or to protect our rights.
With Your Consent: In other cases with your explicit permission.
We do not sell your personal information to third parties.
Your Choices and Rights
You maintain control over your information and have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt out of marketing communications
Restrict certain processing of your information
Data portability for information you've provided
To exercise these rights, please contact us at privacy@hiroco.io.
Cookies Policy
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings or our cookie management tool.
We use:
Essential cookies: Required for the website to function
Analytics cookies: Help us understand how visitors interact with our site
Functionality cookies: Remember your preferences and settings
Marketing cookies: Track your activity across websites to deliver personalized advertising
International Data Transfers
As a global company, we may transfer your information to countries outside your region. We ensure appropriate safeguards are in place to protect your information, including standard contractual clauses and data protection agreements.
Children's Privacy
Our products and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
Changes to This Policy
We may update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or direct communication.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Email: privacy@hiroco.io
Address: [HIROCO Headquarters Address]
Phone: [HIROCO Contact Number]
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